I told Office Depot that their printer cartridge will be leaned up against my garage door where they left it, and they can come and get it whenever they want. I have reported the transaction as fraud to my credit card company and ordered the desk from Amazon. How is that not fraud? Booooo, Office Depot! Do better! They charged me for a desk (10 days ago) and delivered a printer cartridge labeled as a desk. The customer service supervisor told me that I was overreacting. At a minimum, they have committed fraud via incompetence. I suggested that they had stolen my money. Even though I went to one of their stores and saw the desk in stock, they maintain that there are none available. Oh, by the way, the desk is actually out of stock. When they could verify that the printer cartridge was in their warehouse, then they would ship my desk. They proposed that I wait for them to come pick up the printer cartridge. If I don’t receive my product, I will never forgive this company.Īgain, I devoted several hours to their customer service system. Office Depot can literally put me out of business because of gross incompetence. I have all my small business money invested in this tradeshow, and the photos are the show. The problem is, I may not make the trade show. A few days after that I called to follow up and it had been put on hold. A few days later I received an email that said it shipped but no tracking number. The next day I called to follow up to make sure they received it and to find out when it would ship and also to tell them how important it was, at that time I was told that it would be put in the system right then so it could be expedited. Once I ordered online I found out that it was a much longer lead time as soon as I place the order. I was told a 24 to 48 hour lead time then when I came in I was told I had to order online. I went to my local store for foam backed photos for a trade show. My prints were sent overnight, and in time. Office Max offers a “LOW PRICE GUARANTEE” we will match competitor pricing on the spot.Resolved: Finally getting transferred to Andrea in the US, and Robert responding to my initial review this situation is resolved. Need ink or Toner? OfficeMax carries the largest selection of Ink and Toner with the ability to order most. Plus our ink and Toner is backed by Our low Price Guarentee and our In stock guarentee. A new chair or a complete office we have the solution for all your office furniture needs. OfficeMax carries office Furniture for your office no matter what your needs. Order Online and pick it up in store and save time. OfficeMax now offers Online In store pickup. We offer Fedex ground and express shipping services. We also have full service pack and ship services. Need business cards? Let our Impress Print center design them for you or recreate the ones you have with a little pizzaz. Let one of our Impress Associates create a business marketing plan that will make your buisness soar. We offer Professional Print services, everything from self serve copies to outdoor banners and signs. We offer a “Free PC Checkup” so bring your computer in today and let one of our control center techs get you up to speed. We can order and install parts needed to repair all Windows based computers. With our Control Center Services we can speed up your computer and do most repairs same day. We carry a complete line of Ipad accessories. The Prescott location is the clearance location for computers for the Arizona Market so if you are looking for a new computer hurry on down to your Prescott OfficeMax. OfficeMax carries a complete line of Computers and Tablets.
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